How to buy a print
Use your basket to choose your photographic prints. You can add new prints or remove prints from your selection at any time. Once you have decided which prints to purchase, click on the Order button and follow the steps to complete your order. Before confirming the order, please make sure that all the information on your order form is correct. You will receive a confirmation email with the estimated delivery date. The order may be cancelled at any time before the prints have been mailed. Simply send the confirmation email to firstname.lastname@example.org, indicating CANCEL in the subject title.
ILEX may offer special conditions on particular orders, which may include the purchase of a large number of prints by one customer. such as Art for Work, developed especially for companies. We also provide individual assistance in forming, maintaining and expanding corporate and private collections, from the selection of works to their framing. If this is your case, please send your inquiry or request to email@example.com
The prices indicated on the website www.ilexphoto.com are inclusive of VAT (value added taxes @ 21%). Applicable delivery costs will be charged separately and will appear on the order form. VAT applies to Italian and EC customers without an EC tax number. Orders from countries not subject to VAT will not be charged 21%. All orders are billed and payable in Euros only. Payment can be made with Visa, Mastercard, American Express and PayPal.
Your credit card will be charged once you have confirmed your order.
The website www.ilexphoto.com is secured by a system characterized by an encryption procedure (SSL), this is reinforced by further blocking and encryption procedures to protect as effectively as possible all sensitive details relating to personal data and methods of payment.
If you require an invoice, fill out the necessary spaces in the order form requesting tax (VAT) number and company name. ILEX cannot accept invoice requests after the completion of an order.
Damaged or non-corresponding print
ILEX will refund or exchange any print that arrives damaged or does not correspond to the order. The claim must be made within 10 working days of delivery. The print(s) must be returned in the state that they were received, in their original packaging accompanied by the bill. ILEX will reimburse shipping and insurance costs.
Money Back Guarantee
If for whatever reason you decide to return purchased print(s), you may do so within 10 days of receiving the item. ILEX will refund the full amount of the purchase price for any item returned in good condition. ILEX provides white cotton gloves with each print for you to use when handling your photographs and to protect your print from unseemly smudges and marks. Print(s) returned incomplete, broken, damaged or dirty will not be accepted. Print(s) must be returned in the complete and original packaging with the bill within 10 days.
In the case of incorrect delivery, ILEX covers shipping and insurance, in all other cases the customer assumes these costs.
The website www.ilexphoto.com is owned by Associazione Culturale EQUILIBRISTAS business address at via della Paglia 29, 00153 Rome, Italy recorded in the business registry of Rome with the tax identification number 09305551006.This website can be visited without charge. The User must use this website and its contents and/or services diligently and in accordance with the contents of this Legal notice. This website is not directed at children under 18 years of age.
In accordance with Italian Law D. Lgs. 196/2003 (Privacy Act), your personal data will be used by (c) ILEX exclusively for sending newsletters, updates, advertising or promotional information regarding our activities. If you would like to remove your personal data from our mailing list, please send an e-mail (RE: CANCEL LIST) to the following address: firstname.lastname@example.org. Pursuant to Art. 13 of the Privacy Act, ILEX may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. ILEX will do everything in its power to ensure that your right to privacy is maintained and protected. ILEX will not share this information with third parties either for free or by selling it, unless specifically authorized by you.
The ILEX website contains links to other sites. Please be aware that ILEX is not responsible for the privacy practices of such other sites.
Intellectual and Industrial Property
Associazione Culturale EQUILIBRISTAS holds all intellectual and industrial property rights over the contents of this website. Third party holders of intellectual property rights over photographs included on this website have granted authorization for their reproduction and for their being made available to the public.
The reproduction, copying, public communication, distribution, modification, transformation, suppression, manipulation or usage in any other form, whether or not profit, of all or part of this website or any contents hereof, without the prior express written consent of Associazione Culturale EQUILIBRISTAS is forbidden.